Shipping policy
Last updated: November 8, 2026
Thank you for shopping with Studio Vermeil! Every product in our shop features original artwork and is printed and made to order especially for you. Here's what to expect while your order makes its way to you.
Production & Processing Times
All Studio Vermeil products are made to order through our production partners. Because each item is individually printed and produced, please allow approximately 3–4 weeks for delivery from the date your order is placed.
This estimated timeframe includes production, processing, and shipping. Delivery times may vary depending on the product, destination, and order volume.
Shipping Methods & Costs
Shipping costs are calculated at checkout based on your order and shipping destination. Available shipping methods and charges will be displayed before you complete your purchase.
All delivery timeframes are estimates rather than guarantees. Shipping may occasionally be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Shipping Destinations
We currently ship within the United States and Canada.
We hope to offer international shipping in the future. Please check back for updates.
Order Tracking
Once your order ships, you'll receive a shipping confirmation email with tracking information when available.
Please allow some time for tracking details to become active after receiving your notification.
Shipping Addresses
Please double-check your shipping address before completing your purchase.
If you notice an error, contact us immediately at hello@studiovermeil.com. We will do our best to correct the address before your order ships, but changes cannot always be guaranteed once production or fulfillment is underway.
If a package is returned due to an incorrect or incomplete shipping address provided at checkout, additional shipping charges may apply for redelivery.
Lost, Damaged, or Delayed Packages
If your package arrives damaged, please contact us within 5 days of delivery at hello@studiovermeil.com with your order number and photographs of the damage.
If your order appears lost or is significantly delayed, please contact us so we can investigate with our production and shipping partners.
We will work with you to find an appropriate resolution in accordance with our Returns & Refunds Policy and applicable consumer protection laws.
Order Changes & Cancellations
Because our products are made to order, cancellation requests must be submitted within 6 hours of placing your order.
Please email hello@studiovermeil.com as soon as possible if you need to cancel or modify an order. Once production has begun, cancellations or modifications may no longer be possible.
For additional details, please review our Returns & Refunds Policy.
Questions?
We're happy to help! For questions about your order, shipping, or delivery, please contact us at hello@studiovermeil.com.